Privacy Policy

Effective Date: July 12, 2025


At Advantage Auto Glass ("we," "our," or "us"), we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website or mobile auto glass services.

By using our site or submitting information to us, you consent to the practices described in this policy.


1. Information We Collect

We collect the following types of information when you visit our website, contact us, or schedule services:


a. Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Vehicle information (make, model, year)
  • Service details (type of repair, damage description)
  • Insurance information (when applicable)
  • Physical address or preferred service location

b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on site
  • Referral source
  • Device type (desktop/mobile/tablet)

This data is collected using cookies and analytics tools for site performance, troubleshooting, and optimization.


2. How We Use Your Information

We use your information to:

  • Schedule and provide mobile auto glass services
  • Communicate with you regarding appointments or estimates
  • Process payments or assist with insurance claims
  • Respond to inquiries and provide customer support
  • Improve our website and service offerings
  • Comply with legal obligations and insurance processes

We will never sell or rent your personal information to third parties.


3. How We Share Information

We only share your personal information in the following situations:

  • With your insurance provider (if you request we assist with filing a claim)
  • With service providers who help us operate our business (e.g., scheduling software, email communication tools, payment processors)
  • If required by law, subpoena, or court order
  • To protect our rights and safety or that of our customers or the public

All third parties who handle customer data on our behalf are contractually obligated to protect your information.


4. Your Rights and Choices

You have the right to:

  • Request access to the personal data we hold about you
  • Correct or update your personal information
  • Ask us to delete your personal data, subject to legal or contractual obligations
  • Opt out of non-essential communications (e.g., follow-up marketing)

To exercise any of these rights, contact us at:
📞 208-881-3558


5. Data Retention

We retain personal data only as long as necessary to fulfill the purpose it was collected for — such as completing a service or complying with insurance or legal obligations. After that, data is securely deleted or anonymized.


6. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience. These may track site usage and preferences, but they do not identify you personally.

You may disable cookies in your browser settings. However, doing so may impact the functionality of certain parts of our website.


7. Data Security

We use reasonable technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure. By using our services, you acknowledge and accept this risk.


8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If we discover we’ve collected data from a child without parental consent, we will delete it immediately.


9. External Links

Our website may contain links to third-party websites (e.g., insurance providers or vehicle safety sites). We are not responsible for the privacy practices or content of those sites.


10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices. The latest version will always be posted here with the updated effective date.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Advantage Auto Glass
📞 208-881-3558